Event-Driven Architecture, Team Restructuring & Org Audit
!The Challenge
Flagstone, a cash ISA platform, needed to evolve their Salesforce setup to support a growing product range and increasing operational complexity. Their existing architecture wasn't designed for the event-driven workflows their business model required, and the Salesforce team's structure wasn't optimised for the pace of delivery the business needed.
✓What We Did
We worked across three streams. First, we designed and implemented an event-driven architecture on Salesforce to support their cash ISA product workflows — ensuring real-time processing and reliable data flow between systems. Second, we carried out a comprehensive org audit to identify technical debt, automation conflicts, and areas for improvement. Third, we helped restructure their Salesforce team into delivery pods, aligning team structure with business outcomes rather than technical functions.